PHASE 1
Discover Phase
This phase is the start of the journey, where you will lay the ground work for a successful co-design approach.




Co.Design4All
PHASE 1 Discover
The DISCOVER PHASE is about learning and exploring about the issue that has been ‘proposed’. It is about stress testing the idea to ensure this is the real issue that stakeholders want to explore.
5
Stages

32
Tools







Reflect & Plan

Co.Design4All
5 Stages of Discover

The DISCOVER PHASE focuses on learning and exploration. It involves examining the proposed issue in depth and stress-testing the idea to confirm that it reflects the real concerns stakeholders wish to investigate.
Stage 1
PRE-PLANNING
This stage includes undertaking an initial planning process to understand the resources, governance and budget needs of the project.
4
Tools

Stage 2
CURRENT STATE
This stage includes an assessment of the current state, including data exploration, and understanding the key players in the context of the place based response.
2
Tools

Stage 3
ENGAGEMENT
Engagement will involve conversations with the key stakeholders identified in current state. This will allow unpacking and exploring the key issues and ideas/solutions. This will inform who should be involved in the design phase.
14
Tools

Stage 4
EXPLORATION
Exploration includes examining what solutions have been used in this and similar contexts. It also includes expanding on any ideas identified during this stage and looking at local context for implementation clues.
8
Tools

Stage 5
PLANNING
Planning includes detailing the where, when, who and how stakeholders should be involved in the co-design process. This includes planning for reimbursement of the time of participants as needed.
4
Tools

Gate 1 – REFLECT & PLAN
The reflect and plan component of the framework has been designed to provide a point to review what has been achieved, then based on this review process, plan for the next stage of implementing the toolkit. There are a set of outcomes or questions that should be considered at each of these points.

Reflect & Plan
TESTIMONIALS
What our clients have to say


Tracey Silvester
Executive Officer
Engaging, Successful, Credible
I have been witness to Tracey Johnson’s knowledge of the health care system and her exceptional group facilitation skills. She is a master at understanding the complexities in which health services operate; an understanding that is reflected in the quality of the co-design tools and resources that have been developed. Her ability to clearly communicate complex concepts and engage diverse audiences ensures the success and credibility of her work. I am confident that these attributes and Tracey’s commitment to making a difference will make the website a valuable resource for all users.


TBC2
TBC
Best Co-design Process
This has been the best co-design process I have even participated in……ACTUAL co-design.


Meredith Cummins
CEO Neuroendocrine Cancer Australia
Wonderful Co-design Workshop
Wonderful to be involved in this co-design workshop to ensure the model of care for all cancers benefits all cancers.


TBC 1
TBC
Fantastic Co-design Workshop
Fantastic to have been part of the codesign workshop with McGrath Foundation and Natasha Doherty.


Stacey Allerton
Patient Advocate
Compassionate Co-Design
Thank you to Natasha Doherty for a kind and compassionate session co-designing the McGrath Foundation model of nursing care for all cancers!


Cathy Baynie
Practice Consultant & Past President AAPM
Highly Recommend Co.Design4All
I highly recommend this resource as the necessary tool that will support and foster the needs of all stakeholders in the co-design process. Tracey and Nat have an in depth and lived understanding of what is required for a successful outcome. Their skills in working with groups and inspiring others are second to none.
Cathy Baynie, Registered Nurse. Practice Consultant & Past President AAPM (Australian Assoc of Practice Managers) Manager Advocacy and Health Workforce


Michele Smith
Australasian College of Dermatology
Excellent Co-Design – resounding success
The “Excellent Co-Design” training by Tracey Johnson and Natasha Doherty has been a resounding success. It not only enriched the skill set of the WNSW PHN Primary Care team but also instilled a culture of collaboration and innovation that will propel the PHN’s mission to improve primary health outcomes.


Freddy Ortega
WNSW PHN Primary Care Team
Transformative, Comprehensive Training
The “Excellent Co-Design” training, expertly delivered by Tracey Johnson and Natasha Doherty, has been transformative for the WNSW PHN Primary Care Team. This comprehensive training has equipped the team with vital skills in community engagement, service innovation, and program implementation—key components for addressing complex primary care challenges, especially in rural and remote contexts


Tracey Silvester
Executive Officer ACHSM
Quality Tools & Resources
Tracey Johnson is a master at understanding the complexities in which health services operate, an understanding that is reflected in the quality of the codesign tools and resources that have been developed. I am confident that these attributes and Tracey’s commitment to making a difference will make the Co.Design4All website a valuable resource for all users.
CO.DESIGN4ALL
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GET STARTED
Try Co.Design4All yourself
We have 32 tools ready and available for you to use to capture all of the key elements relevant to your initiative in the DISCOVER phase. Here is your chance to download one of the CD4A tools and try it for yourself.

FREE: Stage 1 – Project Plan
A flexible and structured guide designed to support organized and adaptable project planning.

FREE: Stage 3 – Agenda setting
This is a helpful tool for creating clear agendas before meetings

FREE: Stage 3 – Minute sheet
This tool is for minuting during meetings.

FREE: Stage 3 – Action planning
All action items that are discussed and raised during meetings are noted using this tool.

FREE: Stage 3 – AIM Statement
This tool helps form the purpose of the project.

FREE: Stage 5 – Earning trust (Technique)
This tool provides practical guidelines on how to earn and keep trust throughout the projects.
START YOUR CO-DESIGN JOURNEY
Become a Member Today
Accelerate your co-design journey and join a community of leaders, practitioners and community advocates who are making a positive impact on their initiatives with the Co.Design4All framework.
CO-DESIGN IN ACTION
Kids “Five To Thrive”
Giving children the best start in life is vital, with much of their development shaped before age seven. In Inala, one of Queensland’s most disadvantaged areas, local health, education, and social care providers came together to address this challenge.
Despite initial enthusiasm, a shared language was lacking. After many sessions, the Five to Thrive approach was born. Inala Primary Care, the only general practice involved, helped clarify general practice’s role and navigate complex dynamics—using collaboration, creativity, and practical tools to drive progress.
Using the Co.Design4All framework, meant they had all of tools necessary to harness the energy of others to achieve good results for local kids..
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